Service Package and Spares Parts Support

• Tool Start up Installation Assistance/ International Warranty Support/ Preventive Maintenance/ Process Support Package
• Tool De-installation, Re-Installation and Relocation service package
• Tool Refurbishment and Custom Feature Upgrade
• Integrated Services

Tool Start up Installation Assistance /International Warranty Support / Preventive Maintenance/ Process Support Package

Trident represents world renowned equipment serving the Semiconductor, Photovoltaic, Recycling, Aerospace, Oil & Gas and Pharmaceutical industry. We provides start up installation assistance, warranty support, preventive maintenance as well as process support for the tools we represents. Spare parts are locally stocked for PM and International Warranty Support to make sure our customer gets the best service support coming out from our Technical team.

Tool De-installation, Re-Installation and Relocation Service Package

Trident provides de-installation and re-installation technical support for our value customer as relocating tool becomes necessary part of our customers’ globalized operation. This is one important value add aspect of our technical team. All our technical team member are factory trained. Pre-crating check and consultancy is available to eliminates possible tool damage during the shifting process.

Tool Refurbishment and Custom Feature Upgrade

Trident work with our customer to provide refurbishment services, feature upgrades and retrofitting custom options on existing old equipment. The scope of work usually includes tool assessment, cleaning, repainting, parts replacement, functional testing etc. Depending on the scope of work, tools may be shipped back to factory for full overhaul.

Integrated Services for New and Legacy Equipment

Trident integrated services provides a one stop convenience for our customer for sales and services matter relating to the range of products our company served. The extended services from customer support team includes helping customer to source for spare parts for their legacy ,obsolete equipment.

Please feel free to inquire our spares department for spares related matter for Despatch Industries, Ransco, GSI Group, Nautilus System, Cozzoli, Roth and Rau, Baccini, SSI Shredding Inc, RVSI, Systemation.